5 steps to the massage chair
Here we have summarized for you useful information about each of our 5 steps in detail. From the first thought of a massage chair, through the purchase, delivery to your home or business, to warranty and care. Read everything you need to know here.
Wishes, requirements, prerequisites
You've had the thought of a massage chair and now you can hardly let it go? That's good news, because massage chairs offer you many possibilities for use in areas such as these:
- As a palliative measure against the effects of poor posture
- or "classic" for tension pain in the neck or back
- as support after physical activities or sports training
- with stressed feet, legs or hands or also water in the legs
- in old age with decreasing mobility in retirement
Buying a massage chair needs to be carefully considered. Should it be about your back, your neck, or rather your hands and feet or just the whole package, as we usually call it? Ask yourself the following questions to get clear about your ideas
What are my specific requirements for my massage chair?
In addition, it is relevant to know whether you want to use the chair for yourself alone or whether other people also want to use the chair and the requirements are also different.
What about your physical conditions?
The installation site
The place where your massage chair is to be placed later should be well considered. Almost every armchair can find enough space on approx. 2 × 1 m to be positioned without any problems. But even if it's a little tighter, we're sure to find a suitable model for you. Our recommendation: place it where you will use it most often and get the most added value for yourself.
Most models now have so-called zero wall technology, which means that the chair can be placed close to a wall (5-10 cm). However, a few models require up to 40 cm distance from the wall behind them. This must be taken into account.
Narrow access routes or winding staircases can be a real challenge and the classic narrow doors with a width of less than 80 cm should be taken into account in advance. If things do get tight, we can also come with an external lift or crane that can also lift an armchair through the skylight.
Optics and design
Once the first basic questions have been clarified or at least already considered, the next step is the consultation.
The more information you can give us about your wishes and ideas, the better we can respond. And even if you are completely open to suggestions or ideas, we are sure to find the right massage chair for you in dialogue.
Which brands does Massagessessel Welt carry?
Online, you will find detailed information about our massage chairs on the respective product pages.
Telephone, video and online chat counselling
Your advantage with the large selection: we offer several alternatives in every price range and functional focus that can meet your wishes and needs.
Test sitting - of course
In our exhibitions in Leverkusen and Weinstadt near Stuttgart we take enough time for you and your request. All appointments in our exhibitions take place only for you - and whoever you want to bring along. We take extensive time (please allow approx. 90 minutes) to clarify all questions without exception, to test relevant models or to explain the know-how and technology of the massage chairs.
We show you openly and honestly under which models are currently in our exhibitions for test sitting and do not lure you like some competitors with inaccurate information to us.
After a successful search and clarity about which massage chair it should be, the ordering process begins.
Online and also in specialist shops
Order in the shop (exhibition)
In addition to ec or credit card payment, we also accept bank transfer and also payments in cash.
Leasing and short-term rental
Delivery and assembly
The shipping and delivery of a massage chair needs to be well planned. We usually ship our massage chairs from our own warehouse and not as direct deliveries from the wholesaler like some competitors. This allows us very short delivery times of 3 to 5 days. You can find out about the actual stock and delivery time on the respective product pages; here too, we play our cards close to our chest and tell you what's going on.
Our delivery options
We will then coordinate the installation date with you, which normally takes place within 1-3 weeks.
Permanent employees of Massagesessel Welt and no outside assemblers deliver your massage chair themselves and bring it to its intended place.
Important: Please be very precise with the information about door widths and possible steps and stairways to be overcome, so that we do not experience any surprises.
If we know in advance, delivery to a balcony or attic is also possible with the help of an outside lift or crane.
After the massage chair is built, assembled and ready for use, you take a seat and all functions of the chair are checked. We also take care of the proper disposal of the packaging and the relaxing massages in your home or business can begin.
Among other things, it contains helpful information on assembly, such as links to assembly videos, the Bluetooth code of the respective model and, as a special highlight, a cleaning and care product set with stain protection [link] as well as a fitness mat so that you can tame the intensity of each chair model in a very targeted way.
Attention for corporate customers: Long-term disinfectant [Link] and hygiene products such as head pads and booties/overshoes are also included in a practical cleaning and hygiene box to give them and their employees a safe and germ-free start to relaxation.
Warranty, service and maintenance
Our guarantee runs for a minimum period of three years as standard and is valid at your specified installation site in Germany, Austria or Switzerland - for all our massage chair models, without exception.
You don't often find a guarantee offer like this.
We won't let you down when it counts
Error or problem
So there is no need for you to keep the packaging for years or to worry about sending it in. We think you won't find this kind of customer-oriented service everywhere.
An extension of the guarantee to five years is possible for an additional charge and gives you five years of worry-free security.
And we add one more on top: for your safety. We have insured ourselves with a service company and a large insurance company to minimise any risk and to take away the worry of depending on us.
We compare the effort with that of a washing machine: here, too, a lot of things turn and there are bearings and seals. But let's be honest, how often have you subjected your washing machine to technical maintenance?
Of course, it can make sense to check here and there every few months, especially after intensive use, to see if there are any visible changes. However, with regular and proper use, there is nothing to prevent your massage chair from having a long life.
In rare exceptions, it can happen, for example, that the manufacturer did not apply enough oil to the machinery during production and the massage chair may squeak slightly. In these cases, we will of course send you some more oil and instruct you in its use, or we will come by in person.
Cleaning and care
Important: when cleaning, please do not use any cleaner with alcohol or abrasive cleaners.